Testimonials and Praise From Satisfied Customers

Here's what people are saying about Wingenuity and our services:

"I can't say enough good things about Wingenuity and Loren Brewer. I had been trying for years to find someone to help me navigate my lack of computer saavy and guide me towards what works well for me to no avail.

Loren recommended, replaced and set up the entire computer system for my employer at the time I was working there and that is how I met him and witnessed his professionalism, knowledge and guidance. I was very happy to engage his company's services when I started up my LLC and he has been assisting me in choices and helping me maintain them with a high standard of service and response to any problems that occur. He actually listens to what your needs are and what the nature of your business is and parlays that into a working, efficient system.

I highly recommend Wingenuity staff and Loren Brewer...you will not meet a more intuitive and competent company that stands ready to assist you in navigating the perils of computing."

-Karen Mark
Bookkeeping Services
KRM Services, LLC
South Bend, IN

"Just a quick testimonial with regards to Loren Brewer and his entire staff at Wingenuity. As a small business owner in Bristol for over twenty years it's a pleasure and a tremendous load off my mind to have a relationship with this company to handle everything that I require with regards to Loren's entire host of services. When one reviews Loren's web site with regards to his business services he has performed all of these activities for my company with my utmost satisfaction. When running a network system involving eight computers and as well as maintaining an additional four more computers direct wired and wireless, Wingenuity is my go to company. Service, support, pricing and problem solving is more than just words to this company. It's wonderful to have another top notch company here in Bristol. They're the best!"

-Thomas Russell
Owner
Russell Products, Inc.
Bristol, IN

"Loren does amazing work - he's fast, knowledgeable, and dependable! Thanks for taking care of us... I have already recommended you to someone..."

-Clayton Bjurstrom
Vice President
Global Building Products
Elkhart, IN

"As professional business writers, we can't afford to have one of our computers go down. For us, intelligence technology is our forte - not information technology. We recently brought Wingenuity on site to do some preventive maintenance, optimization, and a couple of repairs on our machines. The jobs were done professionally, on-schedule, and with minimal interruption. It's comforting to have Loren Brewer available when we need an efficient, reliable, problem-solver. His easy-going manner inspires confidence much like a surgeon entering an operating room. We heartily recommend Wingenuity - as the Aussies say, "No worries, Mate!""

-Art and Carol Willis
Wordsmiths
Woodside, LLC
Bristol, IN

"I can't begin to tell everyone how glad I was to be introduced to Wingenuity. I love having a computer, even though I'm not the most competent. Your company has taken care of all my problems. The first time I needed service, it was wonderful to have someone come to my home and take care of the pesky computer problems. When my tower finally died, it was great that Loren was able to get all my stuff on discs. Pictures are the history of family and to lose them would be a huge loss.

Each time I have needed help, someone has been able to help me. This is so very important to have someone you can trust to take care of this personal item. Your computer is really an extension of yourself, so this type of company is valuable. The help by the entire staff is capable, patient, and knowledgeable. My questions and concerns are handled expertly. As a customer, I can't ask for more than that. Thank you."

-Marilyn Kelly
Residential Customer
Elkhart, IN

"Wingenuity is a vital plank in the effective management of our organization's IT platform."

-Robert L Thatcher SCSM, SCLS, SCMD, CDP
Realtor
Elkhart, IN

"I would like to tell you how pleased we are at the YMCA of Elkhart County with your service. You came into our Y that had many computers with all types of spyware, virus, network problems, and much more, as you know. We went for two or three years trying to network and solve our own computer needs. Many of the staff computers where down more than they were up because of what we did.

You talked with us to find out what we needed and made a plan on how to fix all the problems. Now the computers are on more than off. Yes, we still have some problems, but you are fixing them all. You have saved us many working hours and we are more productive during the work day. You have gone above and beyond the service contract that we have with you.

I am very delighted with the way Josh has worked out. Josh is very knowledgeable and patient with all the staff. He answers all the questions that we have. I know that many of the questions are very simple for him, but he never talks down to any of the YMCA staff. Josh is always at the Y when he is scheduled to work. I know that he stays longer than what the contract says. For example, the other day when Josh and Loren come in to work on a computer problem, they stayed here for over 6 hours. Thank you again for all that you have done for the YMCA of Elkhart County. I tell everyone about you and what you have done for the Y."

-Jim Sharp
Senior Program Director
YMCA of Elkhart County
Elkhart, IN

"Great job again."

-Matt Peat
VP Sales and Marketing
Transhield
Elkhart, IN

"I have so appreciated your help and service in selecting and using my new computer. Your knowledge, efficiency, accuracy, availability, and ability to explain things in a way that I, a "home computer learner," can understand has far exceeded any past experience I have had. I WILL HIGHLY RECOMMEND YOUR SERVICES."

-Gloria Ganger
Residential Customer
Bristol, IN

"I just wanted to take a minute to say thanks for the work you did on our computer system. As you know, computers are basically a mystery to me so, it follows that the cost to fix things are a bigger mystery. Your common language explanation of what needed to be done and your up front pricing made for a refreshing experience. I also appreciate the fact that when the inevitable glitches came up, you stayed with the problem until it was fixed right. And finally, I appreciate your suggestions on actions to take to make the system work better."

-Larry Welborn
Owner
Mr. Rooter of Southwest Michigan
Sturgis, MI

"Great service! Your technicians rock! I experienced a high degree of customer service. I really appreciated the fact that once the problem was diagnosed I was given different options to consider. I highly recommend Wingenuity - these guys know their stuff!! Thank you for everything!"

-Jacqueline Fioritto
Residential Customer
Bristol, IN

"It was great feeling that we could trust the advice and service we were given. We are very pleased with the results and our guests are too!"

-Bekki Fahrer
Manager
Sleep Inn of Elkhart
Elkhart, IN

"Just wanted to pass on a word of thanks and appreciation to Wingenuity. Brandon was absolutely outstanding answering all of my questions and just giving his all. I have had a great experience dealing with everyone at Wingenuity. Keep up the great work!! Thank you."

-Tami Summers
Residential Customer
Bristol, IN

"The service at the Bristol store was excellent. The counter person understood what I was trying to explain about what was happening. They did a perfect job. Very knowledgeable and able to fix problems."

-Rebecca Myers
Residential Customer
Elkhart, IN

"I was very pleased with the service and promptness. Would recommend to anyone and would use again myself. Brandon was great."

-Margaret Miller
Residential Customer
Bristol, IN

"Always very nice. Always take care to listen. Always take care of problems. Always keep ahead of problems."

-Doug Mauldin
Residential Customer
White Pigeon, MI

"I want to tell you again how wonderful it is working with Brandon and Edmund. They both are great - top notch service. I really appreciate all their help."

-Sandy Spencer
Owner
A World of Travel
Edwardsburg, MI

"I think Edmund did a great job in solving our issue. I was very glad he could do it here and not have to take the machine back to the shop. You are awesome! Loren, Edmund, and the whole staff at Wingenuity are SO talented. I recommend them to everyone!"

-Kathy Strukel
Owner
Brides A La Mode
Granger, IN

"If you have any problems big or small take my advice and bring your computer to Wingenuity. Also the package maintenance plans are very reasonable and worth it. Brandon explains everything, is honest, and very patient."

-Jennifer Cook
Residential Customer
Middlebury, IN

"Wingenuity takes an enormous worry off my shoulders by being my on-call IT department. As a small business owner, it is not prudent for me to hire IT staff, however I do have important computer related issues that need resolved. Their staff is honest and patient, and they always look for the solution that is economical and efficient. They speak to me in terms I can understand. I trust them to steer me in the right direction with regard to IT issues. I highly recommend them to anyone who depends upon technology in their life."

-Charrise McCrorey
Business Owner
Elkhart, IN

"Great job - very helpful!"

-Joan Shoup
Residential Customer
Bristol, IN

"You did a great job!!"

-Bill Leers
Residential Customer
Bristol, IN

"Service was excellent and professional. Wingenuity provides an excellent, thorough, and professional service at the store and on-site. Very prompt and friendly, too."

-Jim and Nancy Marks
Residential Customers
White Pigeon, MI

"We were VERY SATISFIED."

-Ed and Willy Welter
Residential Customers
Bristol, IN

"I have always received friendly and effective service. Wingenuity is a well run organization and is customer / user friendly."

-Jan Noble
Residential Customer
Bristol, IN

"Brandon was on time, talked so I understood, was considerate of my time and handled himself in a professional manner. I could not be more pleased."

-Gary and Ellen Lambright
Owners
The Tool Shed
Bristol, IN

"Work was done well and suggestions made for improvement of internet service."

-Robert Sutton
Residential Customer
Elkhart, IN

"You guys are awesome! Brandon is always so friendly, polite and helpful every time I call or stop in. He has a nice peaceful ease about his customer service. See you guys soon for a laptop checkup. Thanks so much!"

-Tammy Stockman
Residential Customer
Edwardsburg, MI

"I just wanted to let you know that I sent my Mom in to Wingenuity to look at new computers and to have her data moved over and she worked with Brandon and could not say enough about how helpful he was. She was very pleased with what she purchased and how he is going to help her get it all set up. Thanks for taking the time to work with her."

-Chris Bock
Administrative Manager
Alliance Aluminum Products
Bristol, IN

"I like how patient they are with questions. Thanks ;-)"

-Kellie Mullins
Residential Customer
Elkhart, IN

"You are helpful and patient, and we appreciate your expertise in computer care and service! Thankful to have someone close by for our computer needs!"

-Jay and Andrea Ulrich
Residential Customer
Goshen, IN

"Brandon did an awesome job at cleaning up my computer. I can't believe how much faster it runs. Very courteous and knowledgeable. Thank you!"

-Tammy Emery
Residential Customer
Goshen, IN

"Very professional and very helpful. I like it that someone always answers the phone!!!"

-Jan Sutton
Sales Associate
Century 21 Landmark Realty Group
Goshen, IN

"Prior to using your service, I had to have my computer fixed three times. Since I started with your company I have had no issues. Strong work."

-Russell Thornton
Residential Customer
Middlebury, IN

"My computer was running very bad and had viruses. Wingenuity solved my problem in two days. Now my computer runs great. Thanks for your help guys."

-Robert Segovia
Residential Customer
Bristol, IN

"I appreciate that Brandon recognized that I needed my computer done before my phone would work."

-Chris Jessup
Residential Customer
Middlebury, IN

"You explained everything that was done to my computer, and had all the wires together neatly and hidden."

-JoAnn Metzger
Residential Customer
Goshen, IN

"Very professional, courteous and quick service. We will return."

-Jack Bell
Residential Customer
Bristol, IN

"Knowledgeable, friendly, and good service. Affordable and timely."

-Tracy Curry Green
Owner
TLG Midnight Enterprises
Elkhart, IN

"Computer is running great!"

-Lisa Hendershott
Residential Customer
Bristol, IN

"My husband and I were very impressed with Loren's ability to communicate with us about our computer and he talked at a level we could understand. He took the time to explain what he was doing and why he was doing it. We actually understood what he was saying and learned much more about our computer."

-Cindy Prosser
Owner
Big Island Quilt Company
Schoolcraft, MI

"We appreciated Wingenuity's great communication and status updates throughout the project. The work was done very quickly and just as requested. Wingenuity's friendly, knowledgeable staff gave us confidence that the job would be well done. Wingenuity delivers service combined with an excellent customer experience. Thank you!"

-Jonathan Wesco
Owner
Allegro
Goshen, IN

"My computer is working well. Edmund is great to work with and gave me thoughtful hardware suggestions for the age of my computer. I especially like the printout you give to the client with the review of what was done. (I wish doctors did that!) And the nice follow up mail you sent arrived today. 5 stars for customer service!!!"

-Evie Kirkwood
Residential Customer
Edwardsburg, MI

"I was so thrilled to turn on my computer after the Wingenuity computer wizards performed their magic. I can now pull up MSN and my email without a hitch. My computer changes screens rapidly and hasn't frozen up for me. And, I can turn it off without having to press and hold the start button. How great is that!!! The Wingenuity staff is friendly, professional, and patient, especially with customers like me who grew up in a "computerless" world. I called my girlfriend and told her about what a great job you did for me. I also told her about your computer maintenance program. I highly recommend Wingenuity. (And the cinnamon flavored hard candy on the counter is a real treat!) Thank You."

-Margaret Cook
Residential Customer
Middlebury, IN

"Ever since we've owned our computer we have had problems with it. The sound didn't work and it ran really slow, but after we took it to your shop it now runs faster than it ever has since we've owned it! You also solved the mystery of why the sound didn't work."

-Jamaine Lucas
Residential Customer
Elkhart, IN

"Great Job!!!"

-Eric Lee
Residential Customer
Middlebury, IN

"I just wanted to tell you how pleased we were with the friendliness of Kim when we first called to see if you could help us with our home computer problems. I had bought my wife Penny a computer a year ago at Christmas, and had nothing but problems trying to get on the Internet to check emails and other things. We spent some $150.00, and several trips to a computer shop, and still could never use the wireless router, let alone get to our email. When I saw your ad stating if you couldn't fix the problem then we would pay nothing, how could I not call you with a deal like that! Well you responded quickly, assessed the problem with my wife's computer, and fixed it. You cleaned and added cards to my computer, and showed us how to save about $50.00 a month on our email provider, and extra dial up line. I appreciate your excellent service and expertise, and would be pleased to recommend you to anyone who has computer problems. It was a pleasure dealing with such great people, and wonderful having someone do what they said they would. We are truly happy campers!"

-Marty Bergeson
Residential Customer
South Bend, IN

"Did everything great!"

-Betty Hydorn
Residential Customer
White Pigeon, MI

"The last time I had a computer problem and called someone in the phone book, I was worried. A man arrived in an unmarked (no company logo) vehicle and took my tower. I worried about my personal identity security the entire time it was gone. When I called Wingenuity, a professional person made an appointment, arrived on time with a logo on the car, and had a professional appearance. I was so relieved and Loren was so patient with my situation. I have had to call again since then and received the same level of service to help me. Wingenuity is staffed by professionals with excellent care and concern for their clients. The follow up call and my ability to call with later concerns and be treated so well always is almost rare nowadays. I am so very happy to have called Wingenuity and I would and do recommend them to anyone who needs computer assistance from professionals you can trust."

-Sandra Darr
Residential Customer
South Bend, IN

"What a pleasure working with you. I think this comes so easy for you that you do not realize how really really good you are. Thank you so much. You have such a way about you that I found working with you to be most enjoyable. You turned something I was dreading into something pleasant. I feel so helpless when it comes to figuring out and understanding how to use a computer to its full advantage. You didn't think any question too dumb and I could tell you have a thorough understanding of all of it. Just the short time with you has helped tremendously. I know that my having a better understanding will give me extra time in my day and relieve a lot of anxiety. Just knowing that I can call someone like you, someone that I can trust, puts my mind at ease. Thank you again and I look forward to our next project."

-Dee Meyer
Residential Customer
Three Rivers, MI

"First of all I wanted to say a big thanks for helping out my mom a few weeks ago. She was very pleased. Any more you don't know who to trust to work on anything. It is nice to have someone you can trust. Also, if you would like to send me a few business cards I would love to give them out. I did have someone at work ask me if I knew anyone that worked on computers, and I gave her your information. Thanks for all your help."

-Vicki Chapman
Residential Customer
Elkhart, IN

"I just wanted to tell you how pleased I was with your service. After getting a virus and being without a computer at home, I was pretty worried about the costs, the turnaround time to get it fixed, and I was concerned about what I should even do. But, you took care of all of my concerns and I was able to get my computer fixed quickly and cheaply. Also, Loren was available for over the phone help whenever I needed it. The installation of the improved and up-to-date virus scan was great and my computer now runs better than ever and I have access to all of my old files still!! I appreciated your willingness to work with me on my schedule and being so quick and thorough. Thanks!"

-Rob Hoffer
Financial Representative
Edward Jones
Elkhart, IN

"They did what they said they were going to do in a timely manner."

-Alex Foris
President
TMC Group, Inc.
Elkhart, IN

"Just a short note to praise my second experience with Wingenuity. The first time, Loren came to our home and set up our in house system, which is still operating to perfection. The second problem was with our laptop and was handled in your office in Bristol. In this case Edmund (your tech) did a crackerjack job of cleaning a virus from the hard drive. In both instances time was taken to explain what was being done and the steps needed to get our situation resolved.

My impression of all our interaction was the customer comes first and what was needed to be done was in fact taken care of. It's refreshing to see an organization like Wingenuity established and grow. The watch word that comes to mind is TRUST, it's hard to build and easy to destroy. I don't easily recommend someone, but in your case it's with a great deal of confidence that you are number one on my list as the MR. FIXIT of computers.

Hats off to you, keep up the good work. Thanks again!"

-David J. Evans
Residential Customers
White Pigeon, MI

"I would like to thank Edmund and everyone else at Wingenuity for a great job fixing my computer problems. I've finally gotten the computer hooked up and back on line. It is working wonderfully well and is faster than it ever has been. Thanks again and I will enthusiastically recommend your company to my friends and family."

-Dave Huser
Residential Customers
Goshen, IN

"We were impressed with Loren's knowledge and the efficiency with which he dealt with our problem. He went above and beyond in his research and recommendation to resolve our problem."

-Annie and Larry Slessman
Residential Customers
Edwarsburg, MI

"Wingenuity is willing to do what it takes to satisfy their customers. They are very knowledgeable in what they do, and explain things in ways others understand."

-Becky Kelly
Residential Customer
Elkhart, IN

"The laptop is doing fantastic! Thank you guys so much for such high quality work. It was worth every pretty penny!"

-Ashley Miller
Residential Customer
Middlebury, IN

"It's refreshing to work with owners Loren and Kim Brewer! Their complimenting personalities and commitment to excellence provide well-rounded service to our community's "computer world"-knowledge, efficiency, respect and integrity.

My husband and I appreciate the new maintenance plan that we purchased for our home computers. The services provided through Wingenuity have been very helpful to us! We appreciate Loren's ability to communicate at a level we can understand... with patience! We also enjoy Kim's friendly and helpful approach to us and people in general.

I believe intentionality and well thought through planning mark the success of where the Brewers find themselves now... along with faith in God... a value for people... and lots of technology "smarts". If you haven't taken the time to stop in and visit them, do so. You'll be glad you did - especially if you have any computer needs or questions. While there, you might also meet Edmund, another helpful and knowledgeable technician."

-Doreen Mast
Residential Customer
Goshen, IN

"I was impressed from the moment I telephonically contacted Wingenuity. The phone operator was very courteous and personable. An appointment was made within a reasonable time and the technician was punctual. He was professional, personable, knowledgeable, and educated me with the problems he had solved. I highly recommend Wingenuity to anyone with computer problems. I definitely will contact them with any future computer problems."

-Lawrence Sarhatt
Residential Customer
Three Rivers, MI

"Wingenuity was very knowledgeable about how to resolve my computer issues. They were friendly, prompt, and affordable! I would always go back to Wingenuity for computer repairs and recommend their service to others."

-Rachel Bodo
Residential Customer
Elkhart, IN

"I wanted to thank you again for sending Josh to our home to network our computers. I must tell you that Josh was extremely professional and courteous. We had a set appointment and Josh was on time. How refreshing that is when most services will not give you a specific time but a range of hours that they may be there. Please know that I will recommend your company to all that need computer assistance!! Again, thank you for great service."

-Lisa Maxwell
Residential Customer
Goshen, IN

"Wingenuity was great! They quickly solved my problem. Their knowledge was great and their tech was really courteous and helpful. I would recommend them highly!"

-Todd Tharp
Residential Customer
Elkhart, IN

"I wanted to express to you how pleased I am with the website and the level of service I received from you folks. The website looks great and I have already been receiving compliments on it! I found you and your staff to be extremely friendly and responsive at helping me get the most out of my new website. Since timeliness was important to me with this website project, I especially appreciate the efficiency with which you worked and got everything done. Overall, I had a positive experience and would recommend you to other business owners that need a website. In fact Wingenuity does such a good job, I am going to send out a note to my corporate people that read my newsletters about the great job you do."

-Charlie Adams
Owner
Charlie Adams Motivation and Training
Mishawaka, IN

"They knew I was in need of my computer ASAP and worked overtime and even on a Saturday! I very much appreciated that. I would use them again."

-Virginia Gard
Residential Customer
Edwardsburg, MI

"Very professional and impressive. Thank you! We'll definitely recommend you to others!"

-Karen DuFour
Residential Customer
Three Rivers, MI

"Super Job! It's like having a new PC!"

-Fred Barnett
Residential Customer
Granger, IN

"I like dealing with Loren and Kim because I didn't feel like just a number to them. Service was super fast (same day) and I liked that they are local."

-Jaci Keil
Residential Customer
Vandalia, MI

"My appointment was scheduled for my hours and Loren was right on time and knew just what to do. He helped me clean up a bunch of things I didn't need. The price was really good since I have always paid more for a service call [from other companies]. Thank you Loren and Kim and Wingenuity!"

-Betty Westlake
Residential Customer
White Pigeon, MI

"They got me into an appointment the same day I called. They were thorough and stayed until the job was done. I recommend Wingenuity. They are professional and courteous!"

-Robin Jaworski
Residential Customer
Union, MI

"Very friendly service. Convenient because they came to me. Good price for service. The technician was 5 minutes early and I even got a thank you card in the mail. My computer is faster than it was before the problem."

-Danielle Landgraf
Residential Customer
South Bend, IN

"I just want to thank you all for all of the amazing service given to our organization(South Bend Scottish Rite). As a webmaster I look for certain technical knowledge in a web host and Wingenuity has all of it. Everything that I needed to do with our website was an easy task for the staff at your fine service. I think we'll stay with you for a long, long time."

-Michael E. Pickett
Webmaster
South Bend Scottish Rite
South Bend, IN

"I loved your up front pricing. Knowing what costs I could expect is why I called you first. Knowing you would inconvenience your schedule to make it easier for me is why you will always get my business and referrals. You were a pleasure to work with and did an excellent job!"

-Malissa Bellis
Residential Customer
Edwardsburg, MI

"I called and Kim attempted to get help to me the same day. When this did not work, she looked at the schedule for the next day and scheduled me first thing in the morning. The price was very reasonable for this emergency. I use my computer for work. Everyone was helpful!"

-Juanita Koontz
Owner
Murray Brokerage
Elkhart, IN

"I had two other computer companies look at our computer with no satisfaction. Wingenuity did everything they were hired to do and more. They answered all my questions and helped with everything I asked of them. Afterwards, I had a question about something that was done and emailed them. I got an immediate response that answered my question completely."

-Lance Webber
Residential Customer
Union, MI

"I was impressed with the knowledge that Loren had and the speed at which he navigated through the computer. The time he took explaining to us how the computer works and walking us through our problems was great. Thanks Loren!"

-LaVon and Marty Miller
Residential Customers
Middlebury, IN

"It was a relief to have in-home service. I really appreciated having someone help get my computer problems settled in a reasonable time and price. Everyone I dealt with was professional, patient, and understanding. I greatly appreciated Brandon dealing with the DSL company. It was frustrating and he handled it very well."

-Marilyn Kelly
Residential Customer
Elkhart, IN

"I am very pleased with the prompt service. The tech showed that he really wanted to help me and not put me off."

-William Jungjohan
Residential Customer
White Pigeon, MI

"I experienced kind, patient, and professional remote expertise care for the uninstalling of a certain product that was built into my new computer. Thanks, Kim, for your quick help also."

-Kelley O'Connor
Residential Customer
Elkhart, IN

"Quick, reliable, and friendly service! Thank you!"

-Lisa Irwin
Residential Customer
Elkhart, IN

"Just a little note to say "Thank you" for working on our website. We are so pleased with the instant SEO results! Having people be able to "google" our website is wonderful! What a great way to reach out to people that may not have known we existed! Your staff was professional, prompt and courteous. We highly recommend your services and will spread the word!"

-Jeanine & Jim Dziak
Owners
Dream Coach Carriages
New Carlisle, IN

"I have been very pleased with your help and work on my computer. It is working so much better and now I have no trouble getting mail to my daughter and to the Church without it being blocked as spam. I have not been able to do that in a long time. Thank you for being an honest and helpful person and neighbor."

-Janice Sutton
Residential Customer
White Pigeon, MI

"Wingenuity, Inc. is a CLASS ACT company. The website they designed went beyond all my expectations. Loren and Kim are truly genuine people, who will work with you to make you feel very confident that the end result will be just what you wanted and 10x more! Thank you so much!!!"

-Doug Marotti
President
Bella Vinyl, Inc.
Wauconda, IL

"It was a pleasure working with you on the creation of our new website. Thanks for taking the time to make sure we were satisfied with each and every page. From start to finish it was apparent that we made the right choice by selecting your company. Your open and honest approach to doing business is highly refreshing."

-John Suffern
President
Career Advancement Network, Inc.
Chicago, IL

Have any comments of your own? We'd love to hear from you! Contact us today.